Return and exchange: within 7 days of the express receipt, the buyer only needs to pay the freight, according to our process, our company unconditionally completely free replacement of new products. Yes, you are not wrong, whether the product is crashed and broken, or sold to buyers to play bad, or the factory quality problem is very low, the buyer only needs to pay the round trip freight, sign for 7 days free replacement of new products.

(Important statement); This product is only for export products, English packaging/content, does not meet domestic standards, buyers cautious, product details have been repeatedly informed of export use, once the purchase payment, our company will default export use, in addition to product quality after-sales problems, all personal behavior illegal use (does not meet some regional market standards) and resale, our company will not be responsible!

(Most problems can be solved by replacing the battery, adjusting the battery placement, wiring connection... Such as the simple way to solve, selling toys to repair toys oh).

Other such as poor sales, not imagined good... For reasons other than the quality of the product itself, we will not provide returns or exchanges. Non-quality problems and other reasons are not included in the return!

Product quality: the products will be through the production, postnatal, pre-delivery and other inspection, fully qualified before delivery, but a variety of uncertain factors will lead to the loss of product function, our company can only guarantee 98% pass rate, 2% is the scope of exemption. Pictures and objects: more than 95% of product pictures are selfies, which can truly reflect the reality of the product itself, but due to light, shooting level and other factors may lead to slight differences between pictures and objects. Due to market changes and other factors, the factory may adjust the color of the product and the outer packaging, packaging method, etc., please refer to the actual situation

Other: What we do is not boutique, not crafts, not art, not electrical appliances, is an ordinary toy, perfectionists or strict product requirements, please turn around, elegant detour. The transportation is done by a third-party logistics company and is beyond our control. Transportation time is subject to weather, vehicle arrangements, traffic conditions and many other factors, we and your estimated transportation time, is for reference only, not as the content of the contract, nor as a reason for return.

I sincerely affirm: we are wholesale based. Ali wholesale rules and Taobao retail is not the same. So the after-sale rules are different.